Frequently Asked Questions
Have Questions?
Find answers to commonly asked questions about our services and offerings.
Can I book a room online through lisburnhotel.com?
Yes, you can easily make a booking on our website. Simply visit our "Accommodation" page and select your desired dates, room type, and number of guests. Our secure online booking system will guide you through the process, ensuring a smooth and hassle-free reservation experience.
What amenities are included in the rooms?
Our rooms are designed with your comfort in mind. Each room is equipped with modern amenities such as air conditioning, complimentary Wi-Fi, a flat-screen TV, a mini fridge, tea/coffee making facilities, and a private bathroom with complimentary toiletries. Some of our rooms also offer stunning views of the surrounding area.
Do you offer any dining options on-site?
Yes, we have an on-site restaurant that serves a delicious selection of local and international cuisine. Whether you're looking for a hearty breakfast, a light lunch, or a gourmet dinner, our restaurant is the perfect place to satisfy your taste buds. We also offer room service if you prefer to dine in the comfort of your own room.
Is parking available at the hotel?
Yes, we provide complimentary parking for our guests. Our secure parking lot offers ample space for cars, ensuring your vehicle is safe and easily accessible during your stay. Please note that parking is subject to availability, so we recommend contacting us in advance to reserve a parking spot.
Can I host an event or a business meeting at lisburnhotel.com?
Absolutely! Our hotel offers versatile event spaces that can accommodate a wide range of occasions, from weddings and corporate functions to smaller meetings and seminars. Our experienced events team will work closely with you to ensure that your event is a success, providing personalized service and assisting with any special requirements you may have.
Are there any nearby attractions or landmarks to visit?
Lisburn is a vibrant city with plenty to see and do. From historical landmarks like Lisburn Cathedral and Castle Gardens to shopping districts such as Bow Street Mall and Lisburn Square, there's something for everyone. The nearby Lagan Valley Regional Park is perfect for nature enthusiasts, offering picturesque walking trails and stunning scenery.
What is your cancellation policy?
Our cancellation policy may vary depending on the type of reservation and the rate you've booked. We recommend reviewing the specific cancellation terms provided at the time of booking or contacting our front desk for further assistance. We strive to be as flexible as possible and understand that plans can change, so we'll do our best to accommodate your needs.
Do you offer any special packages or discounts?
Yes, we frequently offer special packages and discounts for various occasions. Whether you're planning a romantic getaway, a family vacation, or a corporate stay, we have enticing offers to enhance your experience. To stay updated on our latest promotions, we suggest subscribing to our newsletter or following us on social media.
Is lisburnhotel.com a pet-friendly establishment?
Unfortunately, we do not allow pets at our hotel, with the exception of service animals. We understand the importance of furry family members, but for the comfort and convenience of all our guests, we have implemented a no-pet policy. We can, however, provide recommendations for nearby pet-friendly accommodations if needed.
What measures do you have in place to ensure guest safety and hygiene?
The health and safety of our guests is our top priority. We have implemented strict cleaning protocols throughout the hotel, including enhanced disinfection of high-touch areas, increased availability of hand sanitizers, and adherence to social distancing guidelines. Our staff is trained to follow all recommended hygiene practices, and we have implemented contactless check-in and check-out procedures for your convenience. Rest assured that we are doing everything possible to provide a clean and safe environment for your stay.
